Returns & Exchanges
At GALXBOY, we strive for perfection in every garment, but if you are not completely satisfied with your purchase, you can return or exchange your items within 14 days of delivery. All returned products must be in their original condition, unworn, and with all tags still attached to qualify for a refund or store credit.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Package Your Items
Securely pack the items in their original packaging, ensuring all GALXBOY tags and labels remain intact to prevent damage during transit.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at your nearest authorized courier location.
Quality Check & Refund
Once our warehouse team inspects the returned items, we will process your refund or dispatch your exchange within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing